Introduction
BigTimeUp ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website monitoring service.
Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and password when you create an account
- Website Data: URLs you choose to monitor, uptime data, response times, and SSL certificate information
- Usage Data: IP addresses, browser type, and how you interact with our service
- Waitlist Information: Email address and IP address when you join our waitlist
How We Use Your Information
We use your information to:
- Provide and maintain our monitoring service
- Send you alerts when your websites experience downtime
- Improve and optimize our service
- Communicate with you about your account and our service
- Prevent fraud and abuse
Data Storage and Security
We store your data securely using industry-standard encryption and security practices. We retain monitoring data for 30 days and account information for as long as your account is active.
Third-Party Services
We use third-party services to operate our platform, including:
- Email service providers for sending notifications
- Hosting providers for data storage
- Analytics services to improve our platform
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your monitoring data
Cookies
We use cookies to maintain your session and remember your preferences. You can disable cookies in your browser settings, but this may affect the functionality of our service.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]